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Return & Exchange Policy

Returns and exchanges are allowed if the items received are defective or damaged only. They will be accepted if good are returned within 7 days of receipt (for both local and international orders). Shipping cost for the return will be borne by the customer.

However, customers are advised to notify us at info@shopcakenis.com by quoting the order number and the product details.

Sale items and purchases made with discount coupons are strictly non-returnable. Intimatewear and undergarments are strictly non-returnable/non-exchangeable too. 

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