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Rose & Cedarwood Scented Candle
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Shipping Rate

FREE SHIPPING TO ALL ADDRESSES IN MALAYSIA FOR ORDERS ABOVE RM500

 

Domestic Delivery
Postage fees for domestic delivery are as below:

SEMENANJUNG :
RM8

SABAH / SARAWAK :
RM10

International Shipping By Aramex
Price will be shown on check out page.

 

*Kindly be informed that all order processing will be fulfilled within 3-7 working days upon receipt of payment (excluding Weekends & Public Holiday)

*Cakenis will not be held liable for any loss/damaged items caused by the courier during delivery. Customers agree to these terms when placing an order.

*Please expect some delays during sale/promotions.

 


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Rose & Cedarwood Scented Candle
RM 150.00
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Rose & Cedarwood Scented Candle
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Rose & Cedarwood Scented Candle
RM 150.00
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  • Product Details

    Cakenis Home range is all about adding little details to transform a simple space and give it a sophisticated and intimate atmosphere. The Rose & Cedarwood Scented Candle ignites romantic moments of tranquility with a whiff of Cedarwood that spreads warmth throughout your home.

    -A smooth medley of Rose, Cedarwood, Passionfruit & Lime.
    -Two-wicked candle
    -Hand Poured in Malaysia
    -100% Soy Wax
    -Burns up to 80 hours
    -400g

     

    Candle Care:
    -Store candle in cool, dry place away from direct sunlight.
    -Never leave a burning candle unattended.
    -Keep out of reach of children and pets.
    -Trim wick each time you light the candle.
    -Ensure that your candle is placed on a heat-safe surface.
    -Do not allow wick trimmings, dust, or other materials to accumulate in the wax pool.

  • Return & Exchange Policy

     

    Returns and exchanges are allowed if the product(s) you received is defective or damaged. Damaged product(s) must be returned within seven (7) working days upon product received. The defective or damaged product(s) must be unworn, unwashed, unaltered, with the tag/label still attached and in the original packaging (if available). This policy is only applicable on full-priced item(s) purchased on our site. If the item requested is not available in stock, you may either cancel the request or exchange with another item of the same value. 

     

    All intimatewear, shapewear, swimwear, undergarments and cosmetics are strictly non-returnable,non-exchangeable and non-refundable once your order is confirmed. 

     

    Please note that shipping for return/exchange of product will be at customer’s own expense and we will not be liable for any loss or damage during delivery. Product exchange (if any) will only be made once a customer request is approved by Cakenis. Customers are unable to change/cancel their request once it is confirmed. 

     

    Customers are advised to contact us at info@shopcakenis.com with their order number and product details before returning the product.

     

    Any products returned must abide by the terms mentioned above. We reserve the right not to allow any return/exchange of products should the conditions above are not met.



     

    Frequently Asked Questions (FAQ)

     

    1. How do I return a product?

    If you received a damaged product, you may request for an exchange within seven (7) days of receiving your parcel. Drop us an email at info@shopcakenis.com with your order details and we’ll get back to you as soon as possible!

     

    1. How do I know my returned item has been received?

    We will notify you as soon as we receive your returning parcel and your return request will be processed accordingly. Please allow up to another fourteen (14) days for you to receive your exchanged item. 

     

    1. Can I collect or return the product at your HQ?

    Unfortunately we do not allow returns or exchanges directly from our HQ. Please email info@shopcakenis.com with your product details instead and we will assist you on how to return/exchange your product(s).

     

    1. How long will my return/exchange be processed?

    All return/exchange requests will be processed within seven(7) working days upon parcel receipt.

     

    1. Will my reward points be refunded as well?

    We regret to inform you that all reward points used will not be refunded as it has been utilized for your prior purchase. Rewards points earned for returned items will be credited from your account too.

     

    1. Can I get a refund instead?

    We strictly do not allow cash refunds. If you received a damaged product, you may only request for an exchange of the same item. If your exchanged item is no longer in stock, you are allowed to exchange for another item of the same value. We will not refund the price difference should you choose a lower priced item. 

     

    1. I received an incorrect replacement item, what should I do?

    We’re so sorry! Kindly notify us at info@shopcakenis.com for further assistance.

     

    1. Can I return something that I bought on sale? 

    Unfortunately no, all sale items and purchases made with discount coupons are and final strictly non-exchangeable and non-returnable.

     

    1. What items cannot be exchanged?

    All intimatewear, shapewear, swimwear, undergarments and cosmetics are strictly non-returnable/non-exchangeable once your order is confirmed. Other apparel items can be exchanged subject to availability. Due to unpredictable stock movement and to avoid further disappointment, we encourage you to choose your size correctly and refer to our size guide when placing an order.

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